Terms of Purchase
Formark Rehvid - Terms of Use.
Effective from 01.01.2018
These terms of use (hereinafter "Terms of Use") govern all Formark Rehvid websites (hereinafter "Website") and mobile applications (hereinafter "Mobile Application"). By visiting the Website or Mobile Applications, the user accepts these Terms of Use and enters into a legally binding agreement with Formarkin OÜ, which uses the Formark Rehvid trademark on its Websites and Mobile Applications. If the user does not wish to or cannot comply with these Terms of Use, they are prohibited from using the Website and Mobile Applications that use the Formark Rehvid trademark.
1. General Terms
1.1. Formark Rehvid reserves the right to modify the Website's operation or terminate it completely, without specific reasons, without prior notice, and without compensating for any resulting damages.
1.2. Formark Rehvid may send Users notifications of changes to the Terms of Use via email, post, or by publishing the relevant information on the Website.
1.3. Formark Rehvid has the right to temporarily suspend access to the Website if necessary for technical changes, updates, or maintenance purposes.
1.4. Issues not separately resolved in these terms shall be governed by the laws of the Republic of Estonia.
2. Definitions
Formark Rehvid - Formark Rehvid - Website or Mobile Application that the user visits or uses in any other way.
Content - Content - texts, illustrations, photos, video and audio files, location data, messages, letters, and all other information used on the Website.
Formark Rehvid Content - Formark Rehvid Content - all materials created by Formark Rehvid and uploaded to or through the Website.
Website Content - Website Content - all materials available through the Website, such as: User Content, Formark Rehvid Content, and Third Party Content.
User - User - a person who visits or uses the Website in any way.
User Content - User Content - all materials uploaded by the User to or through the Website.
Third Party Content - Third Party Content - all materials uploaded to the Website that were not created by Formark Rehvid or Users.
3. Website Usage
The Website may be visited and used from the age of 16 and the User must have all necessary authorizations to comply with the Website's Terms of Use. The User may not use the Website: if they work for a company competing with Formark Rehvid, or if Formark Rehvid has prohibited them from using the Website or closed their account.
3.1. The Website may only be used with general-purpose web browsers (for example: Internet Explorer, Netscape, Mozilla, Opera, Google Chrome, etc.). The Website may not be used through programs that send automatic requests to the Website for any purpose.
3.2. The User is solely responsible for keeping their password confidential. The User is responsible for all activities on or through their account. The User must immediately inform Formark Rehvid if their account is being used without the owner's permission.
3.3. The user account is intended for personal use only. The User may only represent themselves, their company (companies), a company they manage, or a company they are authorized to represent.
3.4. When a User creates a user account, they agree to receive information and notifications about the Website to their email address. The User may also receive notifications from other users.
4. Content
4.1. Ownership
User Content is owned by the User. Formark Rehvid Content belongs to Formark Rehvid, which includes: visual interfaces, interactive functions, graphics and design, program codes, software, and all other materials used on the Website. Formark Rehvid also owns all copyrights to Formark Rehvid Content and materials used on the Website worldwide. The User is prohibited from: copying and modifying Formark Rehvid Content, distributing and publishing it. Formark Rehvid Content may only be used with Formark Rehvid's written permission.
4.2. Responsibility for User Content
The User is personally responsible for the reliability, accuracy, and quality of User Content. The User is obligated to compensate for all damages caused by false and defamatory information or intentionally misleading content. The User is also obligated to compensate for all damages arising from violations of third party rights, such as: copyrights, trademark, patent, trade secrets, moral rights, privacy, the right to decide on the use of one's name and image, or other intellectual property rights, the use of illegal material in personal User Content: incitement to hatred, pornographic material, content harmful to minors, and if the content violates any laws or incites their violation.
4.3. Formark Rehvid's Right to Use User Content
Formark Rehvid has the right to use for various purposes that part of User Content which the User has made public on the Website.
4.4. Advertising
Formark Rehvid may display advertisements or notices on User Content and the User has no right to receive compensation for this. Formark Rehvid is not obligated to notify the User in advance of any advertising or notices displayed on User Content.
4.5. Other Content-Related Matters
Materials and information displayed in User Content may not reflect Formark Rehvid's views. Formark Rehvid reserves the right, for any reason or no reason, at its discretion and without prior notice, to delete, modify, or restore User Content if, in Formark Rehvid's opinion, it violates the rules set forth in the Terms of Use or is otherwise unsuitable for publication on the Website. Formark Rehvid has no obligation to preserve User Content or provide copies thereof. Formark Rehvid does not guarantee the confidentiality of User Content.
5. Sales Terms
5.1. Validity of Sales Contract, Product and Price Information
The Sales Terms apply when purchasing goods from the Online Store. Prices of products sold in the Online Store are displayed next to the products. Delivery is free of charge. Information about the goods is presented directly next to the product in the Online Store.
5.2. Placing an Order
To order goods, add the desired products to the shopping cart. When selecting a suitable product, fill out the order form and enter the required information (surname, first name, contact phone, contact email address, delivery address, postal code).
You can change the number of products in the shopping cart. You can also change the quantity of the product ordered. To confirm the change, click the "Update Cart" button. To continue placing the order, click the "Confirm Order" link. You will be directed to payment. Payment is made in euros.
When paying for goods, you can also use discount coupons issued by the Online Store owner during various campaigns.
The sales contract for products is considered concluded (Contract Entry into Force) from the moment the amount due according to the order confirmation is received in Formarkin OÜ's bank account.
Products can be paid for:
- Via online banking link
- By invoice - clicking "pay by invoice" will send you an order confirmation to your email. Confirmation of invoice payment will be sent to you by email after the purchase amount has been paid.
The order will be cancelled if the purchase amount has not been received in Formarkin OÜ's bank account within 5 business days.
5.3. Delivery
Goods are shipped to the following countries: Estonia and Finland.
For retail customers, delivery is free to both Estonia and Finland.
For wholesale customers, delivery is free to Estonia and paid to Finland. The delivery price to Finland for wholesale customers is agreed separately.
Domestic shipments in Estonia generally reach the destination specified by the buyer within 1-2 business days from the entry into force of the sales contract. Delivery to Finland takes 2-5 calendar days.
In exceptional cases, goods may be delivered within up to 10 calendar days.
5.4. Right of Withdrawal
After receiving the order, the buyer has the right to withdraw from the contract concluded in the online store within 14 days.
To use the 30-day return right, the ordered goods must not have been used.
If the goods have been used or show signs of use or wear, the Online Store has the right not to accept the goods back.
The costs of returning the goods are borne by the buyer, except if the reason for return is that the item to be returned does not match the order (e.g., wrong or defective item).
Upon receipt of the returned goods, the Online Store will immediately, but no later than 14 days from receipt of the withdrawal notice, refund all payments received from the buyer under the contract.
The Online Store may refuse to make refunds until it has received the item that is the subject of the contract or until the buyer has provided evidence that they have sent the item back, depending on which occurs first.
The Online Store has the right to withdraw from the sales transaction and demand the return of goods from the buyer if the price of the goods in the online store was mistakenly listed significantly below the market price.
5.5. Right to File Claims
The Online Store is not responsible for defects that occurred after the goods were handed over to the buyer.
If goods purchased from the Online Store have defects for which the Online Store is responsible, the Online Store will repair or replace the defective goods. If the goods cannot be repaired or replaced, the Online Store will refund all fees associated with the sales contract to the buyer.
The Online Store will respond to consumer complaints in writing or in a form that allows written reproduction within 15 days.
5.6. Direct Marketing and Processing of Personal Data
The Online Store uses personal data entered by the buyer (including name, phone number, address, email address, bank details) only for processing orders and sending goods to the buyer.
The Online Store transmits personal data to the transport service provider for the purpose of delivering goods.
The Online Store sends newsletters and offers to the buyer's email address only if the buyer has expressed a wish to do so by entering their email address on the website and indicating their desire to receive direct mail notifications.
The buyer can opt out of offers and newsletters sent to their email at any time by notifying us by email or following the instructions in the email containing offers.
Formarkin OÜ is the data controller for personal data. Formarkin OÜ transmits personal data necessary for making payments to the authorized processor Maksekeskus AS.
5.7. Dispute Resolution
If the buyer has complaints regarding the Online Store, they should be sent to the email address info@formarkin.ee or by calling: +372 51 66 752.
If the buyer and the Online Store cannot resolve the dispute by agreement, the buyer can turn to the Consumer Disputes Committee.
The Consumer Disputes Committee has the authority to resolve disputes arising from contracts concluded between the buyer and the Online Store. Review of the buyer's complaint by the committee is free of charge.
The buyer may turn to the European Union consumer dispute resolution platform.
6. Data Protection Rules and Copyright
6.1. Data Protection Rules
The User confirms that they have read and understood Formark Rehvid's data protection rules.
6.2. Copyright
The Website and all its content, including the database, all texts and images, are protected by copyright. Copyrights belong to Formark Rehvid. Formark Rehvid also owns the copyrights to software, design, and copyright-protected solutions created by or commissioned by Formark Rehvid.
If your copyright or trademark rights have been violated on the Website, please send us a notice immediately.
Formark Rehvid reserves the right to delete without prior notice and at its discretion Content that violates copyright and the account of the User who violated copyright.
7. Termination
The User may terminate the validity of the Terms of Use at any time by deleting their user account and ceasing to use the Website.